Vexilar warranty information
Before filling out your warranty registration or claim, please review the product specific warranty information below.
This VEXILAR product is warranted against factory defects in material and workmanship with a limited warranty from the date of purchase or receipt as a gift*. During the warranty period, VEXILAR will repair or at its option, replace any parts, labor and return shipping at no cost to you.
Send your unit to:
Vexilar, LLC.
Attn: Warranty
6667 West Old Shakopee Road, Suite 101
Minneapolis, MN 55438
This warranty does not apply if the product has been damaged by accident or misuse, or as a result of service or modification by other than the factory. Except as otherwise expressly stated in this previous paragraph, the COMPANY MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER MATTER WITH RESPECT TO THIS PRODUCT. Company shall not be liable for, and purchaser assumes responsibility for, all personal injury and property damage resulting from the handling, possession or use of the product by Purchaser or others who obtain it through purchaser.
* A sales receipt with date of purchase may be requested before service work is done under warranty if no warranty registration information is on file. It is impossible to establish a date of purchase with a serial number or UPC code.
This VEXILAR product is warranted against factory defects in material and workmanship for a period of 2 years from the date of purchase or receipt as a gift*. During the warranty period, VEXILAR will repair or at its option, replace at no cost to you for labor, materials or return transportation provided the unit is returned, shipped prepaid to:
Vexilar, LLC
6667 West Old Shakopee Road, Suite 101
Minneapolis, MN 55438
This warranty does not apply if the product has been damaged by accident or misuse, or as a result of service or modification by other than the factory. Except as otherwise expressly stated in this previous paragraph, the COMPANY MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER MATTER WITH RESPECT TO THIS PRODUCT. Company shall not be liable for, and purchaser assumes responsibility for, all personal injury and property damage resulting from the handling, possession or use of the product by Purchaser or others who obtain it through purchaser.
* A sales receipt with date of purchase may be requested before service work is done under warranty if no warranty registration information is on file. It is impossible to establish a date of purchase with a serial number or UPC code.
The battery warranty is covered under a pro-rated performance guarantee. Failure to properly care for battery is not the responsibility of Vexilar. Here are the details of the battery coverage from Date of Purchase (Proof of purchase will be required):
Vexilar Two-Year Extended Limited Warranty
Less than 30 days from purchase date – Full replacement.
Purchased 31 days to 2 years - Prorated
This VEXILAR product is warranted against factory defects in material and workmanship for a period of 1 year from the date of purchase or receipt as a gift*. During the warranty period, VEXILAR will repair or at its option, replace at no cost to you for labor, materials or return transportation provided the unit is returned, shipped prepaid to:
Vexilar, LLC
6667 West Old Shakopee Road, Suite 101
Minneapolis, MN 55438
This warranty does not apply if the product has been damaged by accident or misuse, or as a result of service or modification by other than the factory. Except as otherwise expressly stated in this previous paragraph, the COMPANY MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER MATTER WITH RESPECT TO THIS PRODUCT. Company shall not be liable for, and purchaser assumes responsibility for, all personal injury and property damage resulting from the handling, possession or use of the product by Purchaser or others who obtain it through purchaser.
* A sales receipt with date of purchase may be requested before service work is done under warranty if no warranty registration information is on file. It is impossible to establish a date of purchase with a serial number or UPC code.
This VEXILAR product is warranted against factory defects in material and workmanship for a period of 2 years from the date of purchase or receipt as a gift*. During the warranty period, VEXILAR will repair or at its option, replace at no cost to you for labor, materials or return transportation provided the unit is returned, shipped prepaid to
Vexilar, LLC.
6667 West Old Shakopee Road, Suite 101
Minneapolis, MN 55438
This warranty does not apply if the product has been damaged by accident or misuse, or as a result of service or modification by other than the factory. Except as otherwise expressly stated in this previous paragraph, the COMPANY MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER MATTER WITH RESPECT TO THIS PRODUCT. Company shall not be liable for, and purchaser assumes responsibility for, all personal injury and property damage resulting from the handling, possession or use of the product by Purchaser or others who obtain it through purchaser.
* A sales receipt with date of purchase may be requested before service work is done under warranty if no warranty registration information is on file. It is impossible to establish a date of purchase with a serial number or UPC code.
register your product
Warranty claim request
Fill out the form below to submit your unit for a warranty claim. Once you enter the details, add the warranty claim to your cart and check out.
Vexilar does not pay for shipping to receive the warranty item. Please use whatever shipping method is most convenient for you and ship to: Vexilar, LLC. Attn: Service 6667 West Old Shakopee Rd, Suite 101
Minneapolis, MN 55438
If we verify your product is covered under warranty, we'll take the necessary steps to remedy the situation at no cost and reach out to you. If it isn't covered, we'll contact you to discuss repair or replacement options.
Please include a printed copy of this completed form from your confirmation email inside the package along with the unit that you are shipping.