Nothing shows but a light at the top

In most cases this is an issue with the transducer.  There’s either a break in the connection somewhere or the transducer has completely lost sensitivity. 

To test for a break in the connection turn your unit on and hold the bottom of the transducer to your ear.  You should hear the transducer clicking.  If it is not clicking there is most likely a break in the transducer cable somewhere.  The most common breaking points are right at the transducer itself or by the connector.  While holding the transducer to your ear try wiggling the cable at these points to see if you can get the transducer to start clicking again.  If you find a break in your wire further than 4 inches away from the transducer you can send it for repair ($15.00 Labor + $10.00 shipping).  If the break is right at the transducer there is unfortunately no repair it will need to be replaced.

If the transducer always clicks yet you still only get a light at the top the transducer has probably lost its sensitivity.  Unfortunately there is no fix for this and is best to replace the transducer.

The best way to verify it is indeed the transducer is by getting a second known good Vexilar transducer.  Plug this transducer into your unit.  If everything works without problems it further confirms you have a transducer issue.  If the second known good transducer still has the same issue it’s likely there is an issue in the head unit itself.  At this point it’s best to send the head unit in for repair.  This kind of failure is rare and it’s hard to say exactly what it is.  Cost could vary from $30.00 to $115.00 in most cases.

Depth is off or moving

If your depth is rocking back and forth the motor is probably failing.  If you wish to get your motor replaced send the head unit into Vexilar for repair.  Replacing a motor typically runs about $80.00 parts, labor, and shipping included.

            We’ve never seen a unit read the wrong depth unless the motor speed was off.  Remember the environment you are plays a big role in what you are seeing on your flasher.  A thick weed bed for example, can cause the depth to appear to be at the top of this structure.

Depth is rocking back and forth

If your depth is rocking back and forth your motor is probably failing. If you wish to get your motor replaced send the flasher only into Vexilar for repair. Replacing a motor typically runs about $80.00 with parts, labor, and shipping included.

Depth keeps jumping up/down

Losing depth intermittently usually means there is a connection issue with the transducer. The most common breaking points are right at the transducer itself or by the connector.  To test this turn your unit on and hold the bottom of the transducer to your ear.  You should hear it clicking.  Wiggle the wire at the common breaking points while it’s up to your ear.  If you can cause the clicking to start and stop you’ve found a break in the wire.

 If you find a break in your wire further than 4 inches away from the transducer you can send it for repair ($15.00 Labor + $10.00 shipping).  If the break is right at the transducer there is unfortunately no repair it will need to be replaced.

You can also try getting a second known good Vexilar transducer to put on your unit.  If it fixes the issue you can safely assume you have a transducer issue.

For FLX-28 owners in Auto Range: Any time you move the transducer you are changing the depth, forcing it to recalibrate its range.  The unit will default to the 300ft range while recalibrating the depth.  This can also happen if you have a weak signal or don’t have the transducer below the bottom of the ice.

AZ zero mark doesn’t line up with the AZ scale

This can happen over rare types of bottom conditions. You can trick the unit and make the bottom line up correctly. Here's how: With the unit set to NORMAL, turn the gain control up to 10. Then switch the mode to AZ. If it locks correctly, you can turn the gain back down to a usable level and fish. If not try this: With the unit set to NORMAL, drop the Ice-Ducer way down into the hole. Now switch the unit to AZ. Then, raise the transducer up. You will see the bottom on the AZ moving downward. When the bottom lines up with the zero, set your stopper to this level.AZ bottom disappeared If you raise up the transducer more than a foot when in AZ mode, the bottom will disappear off of the screen. Also, if there was a very strong fish target below when you switched to AZ, the unit may have locked on that as bottom. When the fish swam away, so did the "bottom". Simply reset the AZ by switching to NORMAL and then back to AZ.

There is no bottom in AZ mode

You must have the range set deep enough to see bottom on the NORMAL view and there must be red in the bottom signal in order for the AZ to obtain a lock. Increase the depth range and/or gain level until the bottom appears and shows red.

Keeps losing depth or goes into the 300ft scale

Losing depth intermittently usually means there is a connection issue with the transducer. The most common breaking points are right at the transducer itself or by the connector.  To test this turn your unit on and hold the bottom of the transducer to your ear.  You should hear it clicking.  Wiggle the wire at the common breaking points while it’s up to your ear.  If you can cause the clicking to start and stop you’ve found a break in the wire.

 If you find a break in your wire further than 4 inches away from the transducer you can send it for repair ($15.00 Labor + $10.00 shipping).  If the break is right at the transducer there is unfortunately no repair it will need to be replaced.

You can also try getting a second known good Vexilar transducer to put on your unit.  If it fixes the issue you can safely assume you have a transducer issue.

For FLX-28 owners in Auto Range: Any time you move the transducer you are changing the depth, forcing it to recalibrate its range.  The unit will default to the 300ft range while recalibrating the depth.  This can also happen if you have a weak signal or don’t have the transducer below the bottom of the ice.

AZ bottom disappeared

If you raise up the transducer more than a foot when in AZ mode, the bottom will disappear off of the screen. Also, if there was a very strong fish target below when you switched to AZ, the unit may have locked on that as bottom. When the fish swam away, so did the "bottom". Simply reset the AZ by switching to NORMAL and then back to AZ.