Charger light always stays green

This is typically one of two things:  A battery that is fully charged or a battery that is so low the charger doesn’t recognize it’s hooked up to a battery. 

If your unit doesn’t turn on when it’s not hooked up to a charger you might have a dead battery.  A quick and easy test to verify this if you don’t have a voltage meter handy, is to plug your charger into the wall and connect the Vexilar at the same time (you will not hurt anything by doing so).  If your Vexilar comes back to life when the charger is connected this confirms your battery needs to be charged or replaced.   

To properly check your battery with a voltage meter:

1.     Fully charge the battery

2.     Disconnect the charger

3.     Put a load on the battery by running the Vexilar for at least 10 minutes

4.     Connect your voltage meter to the battery

No battery is the same so it’s hard to put an exact number on what determines a good verses a bad battery.  A voltage reading around 12.5V (give or take a few tenths of a volt) would be considered a good battery.  A battery reading lower than this does not mean it’s unusable, it just may not last as many hours as battery at 100% capacity.

Don’t forget to check all of your connections as well to see if there are any breaks in the wire or even corrosion on the connectors.  A bad connection somewhere in the charging line can cause the light to stay green.

Charger light always stays red

Many people think charging overnight would be more than enough to bring a battery to full charge.  With our current 1amp (1000mA) chargers it may actually take up to 24 hours to charge a completely dead battery and up to 48 hours with the old 0.5 amp (500mA) chargers.  Make sure the battery is at room temperature before charging.  It is normal for the charger to be warm.  If you battery starts getting hot like a hand warmer it’s likely the battery is resistive to charge and needs to be replaced.

            Also try disconnecting and reconnecting the charger from the battery.  Sometimes this gives it enough “oomph” to get into its maintenance mode.

If your charger stays red while plugged into the wall only, something has failed internally.  If under warranty send it in to Vexilar with a copy of your receipt for replacement.  Otherwise replace the charger.

No light on the charger

If the light on your charger doesn’t light up at all and is under warranty send it in with a copy of the receipt for replacement.  Otherwise replace the charger.

Charger light blinks 

This is caused when the connection is hooked up backwards somewhere in the charging line.  If all your connections are correct and it still does this send it in for replacement if it’s under warranty with a copy of your receipt.  Otherwise replace the charger.

Battery indicator says 100% but charger is still red

Do not go by the battery status indicator as a charging guide.  Always go by the light on your charger when charging your battery.  A battery status indicator is a general guideline of where your battery is at.

Battery indicator says 0% but charger is green

Most likely your battery is so low the charger doesn’t recognize it is hooked up to a battery and stays green.  At this point it’s best to replace the battery.

A quick and easy test to verify this if you don’t have a voltage meter handy, is to plug your charger into the wall and connect the Vexilar at the same time (you will not hurt anything by doing so).  If your Vexilar comes back to life when the charger is connected this confirms your battery needs to be replaced.   

To properly check your battery with a voltage meter:

1.     Fully charge the battery
2.     Disconnect the charger
3.     Put a load on the battery by running the Vexilar for at least 10 minutes
4.     Connect your voltage meter to the battery

No battery is the same so it’s hard to put an exact number on what determines a good verses a bad battery.  A voltage reading around 12.5V (give or take a few tenths of a volt) would be considered a good battery.  A battery reading lower than this does not mean it’s unusable, it just may not last as many hours as battery at 100% capacity.

It’s also possible that your battery status indicator has failed.  If this is the case and it’s under warranty send it in to Vexilar with a copy of the receipt for evaluation.